Atlas / Agent platforms and enterprise agents / Agentforce
Agentforce
AI Market Atlas · by Pro Pluribus
Salesforce
Salesforce's agent platform. Dreamforce (Sep) launched AIforce, including Claudeforce; most product names dropped the Agentforce prefix.
What it offers
Main offerings
- Agentforce
- Agent platform on Salesforce data.
- Agentforce Coworker
- AI teammate for delegating work: 185K+ users, $50 per user per month (4 Nov).
- Cresta (pending)
- Voice agents and conversation intelligence; deal agreed 2 Nov.
Recent news
- Agentforce Coworker passes 185K users after 21x growth in three monthsHard adoption numbers for Salesforce's AI teammate, now $50 per user per month.Salesforce ↗
- Salesforce agrees to acquire Cresta, a voice-agent customer service platformAdds voice agents and conversation intelligence to Service Cloud and Agentforce.Salesforce ↗
- Winter '27 release reportedly turns Agentforce on by defaultWould raise the installed base without new purchase decisions; not confirmed by Salesforce.CetDigit ↗
- Agentforce ARR tops $1.5B, up 240 percent year over yearBiggest proof point for enterprise agent monetization, though still small next to Salesforce revenueYahoo Finance ↗
- Agentforce passes $1B ARR as Benioff takes aim at AI doubtersToken usage up 152 percent quarter over quarter shows real production use beyond pilotsSalesforce Ben ↗
- Salesforce Q4 FY26: Agentforce ARR hits $800M, up 169 percentSets the growth baseline going into 2026Salesforce ↗
This map is a by-product of the work. Keeping track of what each of these actually does, and which ones are worth your time, is part of how I advise founder-led companies on AI. If you want that applied to your business, the first conversation is free.
Book a 30-minute conversation →Compiled from public sources by Pro Pluribus; updated 10 Nov 2026. General information, not advice. Company names and logos belong to their owners and are used to identify them, without affiliation or endorsement. Terms